Articles

Thoughts, ideas, and insights on Product Management, Project Management, Software Development, technology, and more.

March 31, 2025

Why "process" is a 4-letter word

The reason people don't like process or people who bring process, is that they often don't take the time to understand why things are the way they are today before trying to change them. I've seen it...

March 12, 2025

Making Jira do more so you don't have to

I have been a long-time user of Jira, originally unwillingly, until I figured out how to make it sing and dance for me. As a Product Manager, I have worked with many Engineering teams and heard many ...

March 11, 2025

Chaos is part and parcel with tech.

But here's something I've learned: You can buy sanity with Principles and Frameworks. And no, this isn't about turning your team rigid or robotic. Quite the opposite. It's about giving people more ...

March 4, 2025

The Insane Reality of AI-Powered Development

This is insane. I’m working on what seems like a small project, but as I pair with AI, I’m discovering how many places I would have hit problems, questions, and blockers in previous projects. The dif...

March 4, 2025

Agile is broken — but not for the reasons you think.

Here’s how startups can fix iteration and make agility work. Startups thrive on change. But too often, “agile” becomes an excuse for chaos: shifting priorities, unclear communication, and teams feeli...

November 25, 2024

Your wiki doesn’t suck. Your wiki entry points suck.

The Symptoms of a Wiki that Sucks Everywhere I have worked, the wiki (or internal documentation) has sucked. The common statements sound like these: “No one can find anything, because it’s so disorg...

November 5, 2024

Is your Jira Cloud Ticket Hierarchy helping you?

I have seen some messy Jira Cloud instances… like really messy. It is rare to get the opportunity to set up Jira from scratch, but I had just that opportunity once before and it solidified the importa...