Articles & Insights
Practical insights on product management, technical leadership, and building great things.
30 articles
Shopify Can Tell Me My Checkout Is Broken. It Can't Always Tell Me Why.
We launched Recovewrist on Shopify, started looking at checkout behavior, and ran into a surprisingly basic problem: Shopify can show us that people are dropping out of checkout without always making it easy to understand what actually happened.
What South Denver’s AI Builders Are Actually Shipping
At South Denver’s August Let’s Vibe meetup, builders demonstrated agentic development infrastructure, creator tools that preserve authenticity, experimental AI interfaces, and a CRM designed for agents. The common challenge was no longer capability—it was reliability, judgment, and trust.
The Assistant That Clocks In Before I Do
How I turned my AI assistant from something I prompt on demand into scheduled agents that prep my whole day before I wake up — and why that's a game-changer with ADHD.
How I Audit a New Codebase with Cursor
A step-by-step guide to cloning a repo, loading AI-driven rules in Cursor, and auto-generating architecture, schema, and user-flow docs before writing any new code. Transform overwhelming codebases into documented, understandable systems.
Shout-Out to Jenny Wanger: API Monsters, Product Ops Magic & Empathy-Driven Teams
A personal tribute to consultant Jenny Wanger and her innovative approach to product operations, customer research workshops, and API design. Learn about her empathy-first playbooks that transform chaotic product teams into high-performing machines.
Customer Experience is about taking care of new and loyal customers.
Learn why customer experience means treating loyal customers as well as new ones. A real story about internet provider loyalty programs and how companies can build lasting customer relationships through consistent value.
From 'Help!' to 'How Can I Help?' — My Playbook for Fractional Networking
Six practical lessons for transitioning from full-time employment to fractional work. Learn authentic networking strategies, the 'give first' approach, and how to build meaningful professional relationships that drive contract opportunities.
How to Connect Your Google Workspace Inbox to Personal Gmail (2025)
A 2025-ready, step-by-step guide to consolidate your Google Workspace email into your personal Gmail—covering 2-Step Verification, App Passwords, POP, and SMTP.
Product Managers end up doing a lot of different things
Explore the reality of product management roles and why PMs often feel overwhelmed. Learn what product managers actually do versus what they should focus on, plus strategies for setting better boundaries and expectations.
The Art of Disagree and Commit is crap without follow up
Discover why 'Disagree and Commit' fails without proper follow-up. Learn how to implement structured reflection and blameless retrospectives to turn team disagreements into innovation drivers that actually work.
Updating Your Gmail Address After a Name Change (Personal & Workspace)
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Updating Your Gmail Address After a Name Change (Personal & Workspace)
Complete guide for updating Gmail after name changes - marriage, divorce, gender transition, or any life event. Covers personal @gmail.com and Google Workspace accounts with step-by-step instructions to keep all messages.
Downloading Videos from SquareSpace
Learn how to download videos, images, and other assets from Squarespace quickly using BeyondSpace browser plugin. Step-by-step guide for content migration and asset extraction from Squarespace sites.
Why "process" is a 4-letter word
Discover why teams resist process improvements and how to implement changes that actually work. Learn the right approach to process design: understand first, simplify, collaborate, and adapt to team culture.
Memorizing every project detail? Stop. Here's why iteration - and not memory - is your key tool for success.
Stop trying to memorize every project detail. Learn why iteration beats memory for startup success. Discover structured approaches to break down work, improve efficiency, and build team alignment without burnout.
Want better outcomes for your team? Start by asking: "What didn''t work? And what will we do about that?"
Learn why team reflection and retrospectives are crucial for better outcomes. Discover how asking tough questions about failures and implementing changes drives continuous improvement and team growth.
Making Jira do more so you don't have to
Transform Jira from a frustrating tool into a productivity powerhouse. Learn proven strategies for organizing projects, managing blockers, and setting up ticket hierarchies that actually help engineering teams get work done.
Chaos is part and parcel with tech.
Learn how to transform team chaos into structured growth using proven frameworks and principles that scale. Discover RICE prioritization, sprint planning, and flexible systems that boost autonomy while reducing overwhelm in tech teams.
Agile is broken — but not for the reasons you think.
Discover why agile methodology fails in startups and how to fix it. Learn the difference between agility and chaos, plus practical frameworks for pairing iteration with structure to drive meaningful progress.
The Insane Reality of AI-Powered Development
Discover how AI transforms software development beyond code completion. Learn about AI-powered project planning, living documentation, decision tracking, and the dramatic productivity gains from pairing with Claude and Cursor.
Your wiki doesn't suck. Your wiki entry points suck.
Fix your company wiki's discoverability issues with better entry points, not complete overhauls. Learn practical solutions for organizing documentation, creating effective hubs, and making information findable using templates and dynamic views.
Is your Jira Cloud Ticket Hierarchy helping you?
Fix your messy Jira Cloud instance with proper ticket hierarchy design. Learn how to organize projects, epics, and initiatives for better team collaboration, clearer dependencies, and more accurate project estimates.
Do Product Managers and Engineers Even Care What Support Teams are Hearing from Customers?
Deep dive into the disconnect between support and product teams. Learn why feedback loops fail, how to bridge the gap, and practical solutions for getting customer insights to product managers who can act on them.
How Should We Share the Customer Feedback and Trends to the Product Team
Learn effective methods for sharing customer feedback and trends with product teams. Discover centralized dashboards, regular reporting, feedback meetings, and collaborative platforms that improve product development.
How Can We Collect Information for the Product Team, without Blowing Up Our Support Teams
Learn effective strategies to gather customer insights for product teams without overwhelming support staff. Discover automated feedback tools, ticket analysis methods, and cross-functional collaboration approaches.
Double Your Development Velocity without Growing Your Team
Increase development velocity without hiring more developers. Learn agile methodologies, CI/CD automation, code review practices, and developer tools that double team productivity and accelerate release cycles.
What the Hell is a Bitcoin
A straightforward explanation of Bitcoin basics: decentralized digital currency, blockchain technology, limited supply, and key characteristics. Essential guide for understanding cryptocurrency fundamentals.
How to Hide from Recruiters
Learn how to minimize unsolicited recruiter attention with privacy settings, profile adjustments, and strategic online presence management. Written in 2018 when the hiring market was very different.
Bulk Adding Shopify Products to Sales Channels
Learn how to efficiently add multiple Shopify products to new sales channels using bulk actions. Step-by-step guide for expanding your product reach across multiple platforms and maximizing sales opportunities.
Do Product Managers and Engineers Even Care What Support Teams are Hearing from Customers
Explore the disconnect between support teams and product development. Learn how to establish communication channels, ensure feedback relevance, and foster company culture that values customer input for better products.
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